Retell AI vs ElevenLabs Agents
Pricing and features, side by side. Last verified October 17, 2026.
Canary’s tip: start with the billing row. It’s where the surprises hide.
| Retell AI | ElevenLabs Agents | |
|---|---|---|
| Starting price | $0 platform fee; $0.07–$0.31/min for voice agents | Agents: $0.08 per minute |
| Billing | Usage-based (per minute), pay as you go | Usage-based |
| Best for | Teams that want a no-code flow builder plus an API with itemized per-minute pricing | Builders who want ElevenLabs' voices and speech models in one agent pipeline |
| Key features | No-code flow builder and API | ElevenLabs speech models in one low-latency pipeline |
| Pre-built agent templates and call analytics | 90+ languages on newest TTS models | |
| Choice of many LLMs and voices (incl. ElevenLabs) priced per minute | HIPAA-eligible options with BAAs on Scribe Medical |
Both are managed voice agent platforms billed per minute. Retell AI lists $0.07–$0.31/min on pay-as-you-go, itemized as $0.055/min voice infrastructure plus your chosen voice (from $0.015/min; ElevenLabs voices $0.04–$0.10/min), LLM and telephony, with $10 in free credits, 20 concurrent calls included and a HIPAA BAA available. ElevenLabs Agents bills $0.08 per call minute with LLM usage on top; plans include 15 minutes and 4 concurrent calls free, up to 1,238 minutes and 20 concurrent calls on Pro ($99/mo), and calls beyond your concurrency limit can burst at $0.16/min. ElevenLabs adds no telephony fee, but your Twilio or SIP provider bills you directly, and BAAs are on its Enterprise plan.
Sources: Retell AI · ElevenLabs Agents