Smith.ai vs My AI Front Desk

Pricing and features, side by side. Last verified October 18, 2026. Spot a wrong price? support@cozzo.io

Cozzo’s tip: start with the billing row. It’s where the surprises hide.

	Smith.ai	My AI Front Desk
Starting price	Free (25 calls/mo); Pro from $150/mo	$99/mo ($79/mo billed annually)
Billing	Per call	Monthly plan + credits
Best for	Professional services (e.g. law firms) wanting per-call pricing and integrations like Clio	Growing small businesses wanting voice, chat and text in one front-office plan
Key features	24/7 AI call answering	200 voice minutes included
	Quality Studio to test before going live	Voice, chat and text channels
	Native integrations (Clio, Zapier and more)	Knowledge base

Smith.ai bills per call: free for 25 calls/mo, Pro $150/mo for 75 calls ($2.50 per extra call). My AI Front Desk bills by minutes: $99/mo ($79/mo annually) for 200 voice minutes, then 25 credits ($0.25) per minute, and adds chat and text channels.

Pick Smith.ai for a free start at low volume and integrations like Clio, if your calls are few but long.

Pick My AI Front Desk for more calls per dollar when calls are short, plus chat and text in the same plan.

Cost at your call volume

Each vendor is priced in the unit it actually bills: minutes, calls or unique callers. Change the numbers to match your business.

Calls a monthAll answered callsAverage call lengthMinutes per callUnique callers a monthDifferent people calling (can't exceed calls)

Your numbers are remembered on this device and carried to Cozzo's other cost calculators.

Smith.ai
$385/mo
Pro 150: $270 plan covers 150 calls + 50 extra × $2.30 = $115.00.
Billed on calls (200 at your numbers). Billed per call, so call length doesn't matter. Spam calls don't count toward the quota. At 1,000+ calls a month Smith.ai quotes custom pricing. Pricing page
My AI Front Desk
$189/mo
Lower at these numbers
Business-in-a-Box: $99 plan includes 200 voice min + 1,000 overage credits (about 40 min) + 360 extra min × $0.25 = $90.
Billed on minutes (600 at your numbers). 200 voice minutes plus a monthly pool of 1,000 overage credits (about 40 more minutes). After that each minute is 25 credits ($0.25) via auto-reload. The vendor moves businesses above 25 interactions a day to custom Partner/Enterprise pricing. Pricing page

Assumptions: published monthly prices before tax, cheapest plan that fits, no annual discount, no add-ons, English calls. Plans without a published overage are only used up to their included amount.

Rank every AI receptionist at these numbers →

Sources: Smith.ai · My AI Front Desk

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