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Cozzo-tested · Oct 20, 2026

Vapi logovsBland AI logo

Vapi vs Bland AI: tested on real phone calls

On our phone calls, Vapi replied faster: a 1.56 s median versus 1.86 s for Bland AI, a gap of 0.30 s.

VapiBland AI
Median reply time, phone1.56 s1.86 s
90th percentile (p90), phone1.83 s2.02 s
Place among 8 platforms7 of 88 of 8
Phone calls / turns timed11 / 3411 / 33
Talk-over (replies started while the caller spoke)00
Transcription error rate (WER)2.2%8.2%
Median reply time, browser connection1.15 sNot tested
Measured cost on our calls$0.042–0.051 per ~32 s callabout $0.068 per ~29 s call
List price (vendor’s pricing page)$0 to start; $0.05/min Vapi hosting, models billed pass-through at cost$0.14/min, $0 platform fee
Setup testedgpt-4o-mini, Deepgram nova-3, Vapi “Elliot” voice (Vapi defaults)Bland default model and voice

Reply time is the gap from the end of the caller’s speech to the agent’s first reply audio, timed from our recording of real phone calls (Twilio calling each vendor from a US number, Ashburn, Virginia (US East)), on each vendor’s default model and voice, with the same short dental-receptionist script. Twilio added about $0.01/min for the phone leg (SIP dial-out plus recording). Small samples: differences of a few hundredths of a second are noise. Ranking order comes only from the measured medians.

Vapi

Vapi’s $0.05/min hosting plus pass-through model, transcription and voice charges.

One reply began 0.26 s before the caller audio ended.

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Bland AI

From Bland’s per-call price. Bland called our number, so no SIP dial-out was needed.

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